AdsPilot AI Terms of Service
Effective Date: October 18, 2026
Last Updated: October 18, 2026
Version: 1.0
Agreement Overview
These Terms of Service ("Terms") govern your use of AdsPilot AI ("the App", "the Service") provided by Tamsar, Inc. ("we", "us", "our"). By installing, accessing, or using AdsPilot AI, you ("Merchant", "you", "your") agree to be bound by these Terms.
Service Description
What AdsPilot AI Does
AdsPilot AI is an AI-powered Google Ads automation platform for Shopify stores that provides:
- AI-Powered Campaign Optimization: Automated Google Ads campaign management and optimization
- Audience Management: Anonymous customer segmentation and targeting
- Performance Analytics: Conversion rate tracking and optimization insights
Service Availability
- Uptime Target: 99.9% service availability
- Maintenance Windows: Scheduled maintenance with advance notice
- Support Hours: Business hours EST with 24-hour response SLA
- Geographic Availability: Global service with regional data compliance
Account Terms
Eligibility
To use AdsPilot AI, you must:
- Be at least 18 years old or the age of majority in your jurisdiction
- Have a valid Shopify store and merchant account
- Provide accurate and complete registration information
- Comply with all applicable laws and regulations
Account Responsibilities
You are responsible for:
- Maintaining the security of your account credentials
- All activities that occur under your account
- Promptly notifying us of any unauthorized use
- Keeping your contact information current and accurate
Pricing and Billing
Subscription Plans
Free Plan:
- Basic features and limited usage
- Up to 1,000 monthly sessions
- Community support
Pro Plan ($29/month):
- Full feature access
- Unlimited sessions
- Priority support
- Advanced analytics
Enterprise Plan ($99/month):
- Everything in Pro
- Multiple store management
- Dedicated account manager
- Custom integrations
Billing Terms
- Billing Cycle: Monthly subscription billing through Shopify
- Payment Method: Charged to your Shopify account
- Auto-Renewal: Subscriptions automatically renew unless cancelled
- Price Changes: 30-day advance notice for any price changes
Data and Privacy
Data Handling
AdsPilot AI follows strict data minimization principles:
- No Customer PII: We do not collect personal information from your customers
- Merchant Data Only: We only access store configuration and product catalog data
- Your Control: You control all integrations and can revoke access anytime
- Secure Storage: All data encrypted in transit and at rest
Third-Party Integrations
By using AdsPilot AI, you authorize us to:
- Integrate with Google Ads (when you authorize it)
- Read your Shopify product catalog
- Process campaign optimization data
Acceptable Use
Permitted Uses
You may use AdsPilot AI to:
- Optimize your Google Ads campaigns
- Manage audience segmentation for your store
- Analyze conversion performance
Prohibited Uses
You may not use AdsPilot AI to:
- Violate any applicable laws or regulations
- Infringe on intellectual property rights
- Attempt to reverse engineer the service
- Use the service for malicious or fraudulent purposes
- Interfere with service operations or security
- Share access credentials with unauthorized parties
Service Limitations
Technical Limitations
- Google API Quotas: Subject to Google Ads and Sheets API rate limits
- Shopify Limits: Bound by Shopify platform limitations
- Data Processing: Processing times may vary based on data volume
- Feature Availability: Some features may require specific plan tiers
Service Dependencies
AdsPilot AI depends on third-party services:
- Shopify Platform: Core functionality requires active Shopify store
- Google Services: Integrations subject to Google service availability
- Internet Connectivity: Reliable internet connection required
Support and Maintenance
Support Services
- Response Time: 24-hour response for all support requests
- Support Channels: Email support and help documentation
- Business Hours: Monday-Friday, 9 AM - 6 PM EST
- Languages: English (primary), Spanish, French
Maintenance and Updates
- Regular Updates: Continuous service improvements and bug fixes
- Scheduled Maintenance: Advance notice for planned downtime
- Security Updates: Immediate deployment of critical security patches
- Feature Updates: New features rolled out with documentation
Liability and Disclaimers
Service Warranty
AdsPilot AI is provided "as is" with the following disclaimers:
- No Revenue Guarantees: We do not guarantee specific conversion rate improvements
- Third-Party Dependencies: Performance may be affected by external services
- Compliance Responsibility: You are responsible for compliance with advertising regulations
Limitation of Liability
Our liability is limited to:
- Direct Damages: Maximum liability limited to subscription fees paid
- Indirect Damages: Not liable for lost profits or consequential damages
- Service Interruptions: Service credits for extended downtime
Termination
Termination by You
You may terminate your subscription at any time by:
- Uninstalling the app from your Shopify admin
- Contacting support to cancel your subscription
- Cancelling through your Shopify billing settings
Termination by Us
We may terminate or suspend your access if:
- You violate these Terms of Service
- You fail to pay subscription fees
- We detect fraudulent or malicious activity
- Required by law or legal process
Effect of Termination
Upon termination:
- Your access to the service will be immediately suspended
- Your data will be deleted within 30 days
- You can export your data before termination
- No refunds for partial billing periods
Legal Terms
Intellectual Property
- Our Rights: We retain all rights to AdsPilot AI software and content
- Your Rights: You retain all rights to your store data and content
- License: We grant you a limited license to use the service
- Restrictions: You may not copy, modify, or distribute our software
Governing Law
- Jurisdiction: These terms are governed by Delaware law
- Disputes: Disputes resolved through binding arbitration
- Class Action Waiver: No class action lawsuits permitted
Changes to Terms
We may update these Terms of Service from time to time. We will:
- Provide 30-day advance notice of material changes
- Email notification to all active users
- Post updates prominently in the app
- Maintain version history of all changes
Contact Information
General Support: atanrikulu@e-listele.com
Legal Questions: atanrikulu@e-listele.com
Billing Issues: atanrikulu@e-listele.com
Privacy Concerns: atanrikulu@e-listele.com
Business Information
Company: AdsPilot AI LLC
Support Hours: Monday-Friday, 9 AM - 6 PM EST
Response Time: 24 hours for all inquiries
These Terms of Service are effective as of August 25, 2025, and will remain in effect except with respect to any changes in their provisions in the future, which will be in effect immediately after being posted on this page.
By installing or using AdsPilot AI, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.
Contact Information:
Email: atanrikulu@e-listele.com
Support: atanrikulu@e-listele.com
Website: /terms